Refund policy

Returns and Refunds Policy

At Market Moda, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a clear and hassle-free returns policy.

1. Returns Period

   We accept product returns within 30 days of the delivery date. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.

2. 2. Free Return Shipping

   Return shipping costs will be on us. We will provide you with a prepaid shipping label so you can return the product at no additional cost. This applies only in the United States. For other countries it may generate an additional cost.

3. 3. No Restocking Fee

   No restocking fees will apply to product returns. This applies only in the United States. For other countries it may generate an additional cost of 15% on the value of your total purchase.

4. 4. Final Sale Items

   Items from our Final Sale collection are not eligible for returns unless the product is damaged. If you receive a damaged item, you must notify us immediately to process the corresponding refund or exchange.

5. 5. How to Initiate a Return

   To initiate a return, please contact us via our customer service email. We will send you detailed instructions and the prepaid shipping label.

6. 6. Refunds

   Once we receive your return and verify the condition of the product, we will process your refund. Refunds will be issued through the original payment method. Please note that it may take a few additional days for the refund to reflect in your account. The time can take from 5 to 7 business days

7. 7. Applicability

   This returns and refunds policy is applicable within and outside the United States of America and is subject to the conditions set forth above.

   If you have any questions or need additional assistance, please do not hesitate to contact our customer service team..